The Alumni and Family Engagement Coordinator reports to the Senior Director of Alumni and Family Engagement and the Alumni and Family Engagement team. The individual will communicate and interact with many constituencies including: internally: Division of Advancement senior leadership, Vice Presidents of college divisions and their staffs; as well as externally with Alumni Association Board members, Regional Council chairs, alumni, donors and friends of the institution. Must effectively manage the Senior Director’s schedule by coordinating the most strategic and effective use of the Senior Director’s time, organizing and managing the alumni and family engagement team needs, as well as coordinating and addressing alumni needs and requests. A key component of the job will be analyzing metric reports to support strategic planning on behalf of the Senior Director and Alumni and Family Engagement team. Curating targeted lists for alumni volunteers, as well analyzing survey results will be a component of this role.
The ideal candidate for this role has experience supporting a member of senior leadership, as well as a dynamic team, reviewing metrics, strong customer service, and working in organizing a a collective group of individuals. Expertise on how to manipulate data and develop actionable analytics is critical.
Attention to detail, familiarity with new technologies, ability to manage several high-visibility projects simultaneously are imperative. All members of the team are expected to support Lafayette College and the Advancement Team’s key initiatives, major events, projects, and strategic goals.
JOB DUTIES AND RESPONSIBILITIES
Essential roles and responsibilities for this position include creation and oversight of the following areas:
Supporting the Senior Director
● Maintain the Senior Director’s calendar, including autonomy in scheduling and prioritizing as needed by the Senior Director, follow-up and action items; providing coordination and organizational support for meetings hosted or chaired by the Senior Director and coordinating materials with the VP of Advancement
● Coordinate and arrange conferences and travel; coordinate appointments with alumni, campus colleagues, and direct reports; provide frequent assistance in person or over the phone
● Serve as a steward of highly confidential information and acts as a trustworthy liaison between the Alumni and Family Engagement team and key stakeholders
● Coordinate the preparation and follow-up for staff meetings by preparing and posting documents, preparing board reports and setting up meetings
● Compose and review professional correspondence and presentation slide decks; assist with ongoing projects for the team
● Prepare briefing documents to the President of the College for alumni and family engagement events
● Coordinate and address needs of the Alumni Association Board
Alumni and Family Engagement
● Assist in coordinating materials needed for events
● Support the team in with calendar invites, room reservations, preparation of materials
● Liaison with the department specialists
Data Analytics
● Support data analysis activities; including strategically identifying data need requests; collect, compile and distribute data and reports to the senior director with action recommendations; oversee budget reports by office coordinator and monitor budgetary spending
● Coordinate reports from the CRM and use information gained from these reports to direct strategy for event locations, alumni visits and targeted alumni outreach
● Curate lists from the CRM by managing information and building a list with personally recommended criteria to be distributed to alumni volunteers for their outreach purposes
● Analyze alumni survey results to offer suggestions on future locations or activities, volunteer generation or strategic follow up by members of the alumni and family engagement team
REQUIRED QUALIFICATIONS
Education, Experience and Knowledge:
● Bachelor’s degree, or equivalent is preferred
● Minimum of three years experience is preferred
KEY COMPETENCIES
● Considerable knowledge of office procedures, methods, and techniques; word processing and spreadsheets (Microsoft Word, PowerPoint, and Excel preferred), and/or Google Suite
● Demonstrate strong problem solving skills and willingness to take initiatives and work independently while preparing solutions
● Ability to set priorities and be able to maintain multiple ongoing tasks on a tight deadline
● Ability to effectively listen in meetings and interactions to anticipate upcoming needs and projects as well as take initiative to coordinate these needs through team staff with feedback from the Senior Director
● Posses proven experience handling highly confidential and sensitive situations and materials
● Strong attention to detail and accuracy
● Excellent planning and organizational skills with an understanding of budgets and a keen awareness of operational strategy and the best use of resources
● Exceptional written and verbal communication skills, with an ability to relate to a variety of people of all ages and backgrounds
● Commitment to developing a thorough knowledge of Lafayette College’s history, academic and extracurricular programs, and its faculty, students and administration; maintain a thorough understanding of the College’s key priorities and initiatives of College leadership
● Willingness to be present for evening and weekend obligations, as necessary
● Demonstrated commitment to diversity, equity and inclusion
WORKING CONDITIONS and PHYSICAL REQUIREMENTS
This position requires an individual to be able to support the set-up and oversight of events both on and off campus. The ability to travel independently, lift up to 30 lbs and work nights and weekends is required.
The College reserves the right to change or reassign job duties or combine positions at any time.
Please provide a cover letter, resume, and contact information for three references: https://apply.interfolio.com/171029
Lafayette is deeply committed to creating a diverse community, one that is inclusive and responsive and is supportive of each and all of its faculty, students, and staff. All members of the College community share in the responsibility for creating, maintaining, and developing a learning environment in which difference is valued, equity is sought, and inclusiveness is practiced. All Lafayette operations reflect the College’s commitment to Diversity, Equity, Access, and Inclusion (DEAI) initiatives, and Lafayette welcomes applicants from diverse backgrounds.