● Supervise student workers
● Reply to general office phone, email, and in-person inquiries
● Open office on a daily basis
● Coordinate Study Abroad Fair – make all logistical arrangements, handle communications, troubleshoot day of event
● Process program invoices upon receipt
● Process wire transfers upon receipt
● Reconcile multiple faculty credit cards, along with co-workers cards and own card (approximately 25 credit card accounts per year)
● Manage On Call Insurance charges for all study abroad programs, special programs, faculty travel, and administrators abroad travel.
● Coordinate faculty leader pre-departure logistics: cash advances and make arrangements for travel to/from airport for approximately 20-30 faculty per year
● Collect and organize all information for department-run programs
● Input into Terra Dotta students who registered for various interim programs
● Use Terra Dotta to monitor student’s progress on submitting all necessary forms and completing tasks by deadline for approximately 250 students per year
● Coordinate student wait-list for interim programs for approximately 100 students per year
● Run Cognos reports for interim rosters, and for program deposits
● Use Maxient to confirm student’s eligibility to study abroad
● Create a “watchlist” in Maxient to monitor student’s eligibility to study abroad
● Submit spreadsheet of all program costs to Controller’s Office, Registrar’s Office, and Financial Aid Office for student billing
● Request billing rate codes for new programs from Controller’s Office
● Work closely with third party providers on student billing costs and work with new programs to arrange payment processes
● Answer questions about program costs and billing
● Work with travel agent regarding student travel information
● Provide coordination support for Off-Campus Study Committee
● Be a backup for ordering office supplies
● Process credits and charges to student accounts for scholarships, fees, etc.
● Other duties as assigned

Skills & Knowledge Required:
● Responsible individual capable of maintaining confidential information and adhering to College and federal policies such as FERPA
● Proficiency preferred in the use of Banner, Google suite, Qualtrics, Terra Dotta software, Cognos, and Maxient
● Ability to learn new tasks, procedures, and technology
● Respond to phone calls in a professional manner
● Capable of troubleshooting various work related issues that may arise
● Able to perform daily tasks in a fast-paced environment
● Ability to multitask and prioritize complex and competing tasks
● Clear and effective communication skills
● Strong organizational skills and attention to detail
● Ability to work with budgets (cash advances, check requests, expense reports, transfer of charges, JP Morgan Credit Card Report, purchase orders, and wire transfers)
● Ability to set up events (ordering food, room reservations, the Campus calendar, and work orders)

• Prior related work experience, preferably in a higher education setting
• Associate’s degree, certification, or equivalent combination of education and experience

Application Instructions:

It is the College’s intention to fill job vacancies from within the College before hiring new employees, providing employees are available with the necessary qualifications. Internal candidates who make application within 3 working days following the posting, will be considered first. Applications from candidates not currently employed by the College will not be considered in the first 3 working days following the posting and will only be considered if there are no qualified internal applicants.

Must provide your Lafayette College ID number (L#). If you do not know your Lafayette College L number, please call Human Resources at (610) 330-5060.

Please submit cover letter, resume, and contact information for three references.

Lafayette is deeply committed to creating a diverse community, one that is responsive inclusive and is supportive of each and all of its faculty, students, and staff. All members of the College community share in the responsibility for creating, maintaining, and developing a learning environment in which difference is valued, equity is sought, and inclusiveness is practiced. All Lafayette operations reflect the College’s commitment to Diversity, Equity, Access, and Inclusion (DEAI) initiatives, and Lafayette welcomes applicants from diverse backgrounds.